ISO consultants – QMS (Quality Management System) gives you a moral support from the top to bottom of the certification process. For every business the quality plays an important role to maintain the service or product in the market stable. Improved quality management results you the more reliable customers throughout your business as an asset to future.
In India ISO standards are of various types among them the most suggested to all business is the ISO 9001: 2000 certification for the business. Each standards has its own purpose for obtaining the certification. Here we are in search of knowing more about the ISO 9001quality management system were the organization has to show a demonstration that they provides the products which fulfills the customer needs to achieve the customer requirement satisfaction.
Quality management system- Role
The ultimate aim of a quality management system focus on an organization by separating the various process performing there to different module and target monitoring the separate process by measuring the complete set of activities implementing there to check the continuous improvement. Thus the certification to the organization is provided by preparing a document on the entire processes monitored and obtain an approval from the higher management. Finance and account department is not included in this quality management system.
QMS has their planned arrangement consisting of records about the process that is performed in the organization for the future reference. This records will reveals a clear idea about the company top management for any future planning and actions.
Deming cycle and Eight Management Principle
The above mentioned principles helped for the basic development of ISO standards
Let us see about the Deming cycle principle
There are 4 phases to be monitored in an organization for implementing quality management
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- Plan: In this phase establishment of the objectives and the processes to be performed in accordance with customer requirements along with the organization’s policies
- Do: Planned set of activities are implemented
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- Check: Do cross checking the processes and make a report of everything monitored by the evaluation of customer requirements satisfaction from the organization
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- Act: Process improvement is performed continuously
Eight quality management principles
This principle is being used by the top management of the organization to improve the performance in each process.
1) Customer focus
An organization whether they focus on service/product to the customers should be in the way of satisfying the customer requirements and expectations if it fails in any instant means the effort of organization to overcome the failure situation to success.
2) Leadership
In this principle it focus on the organization internal activities by appointing a leadership qualified person in order to achieve the objectives of the organization and also to maintain the achievements for the future reference
3) Involvement of people
The number of workers in the company if having a complete involvement in their allocated activities gives result on the organization’s benefit. Thus the employee involvement plays a vital role for the success
4) Process approach
Performing a process with complete focus on it by the heavy utilization on the available resources will give the desired result.
5) System approach to management
To achieve the objectives an important thing to monitor is the system approach by effectively identifying and managing the inter related process.
6) Continual improvement
Improvement of the organization through the overall performance of the activities involved results the success
7) Factual approach to decision making
Effective decisions on the analysis of data and information.
8) Mutually beneficial supplier relationships.
An organization and its suppliers are dependent to each other and a mutually beneficial relationship improves the ability of both to create value.
